Thoughts Of Your Future Dictator

I am sad to say that I am part of a generation forced to accept and expect this mediocrity. I am forced to accept the Indian accent that I barely understand. I am forced to accept the support rep that only learned to read so that they could read the flow chart. I am forced to accept the menu that requires your firstborn to reach to a live support representative. I am forced accept the idiot that will only bounce me on to the next person. Why am I forced to accept mediocrity? Because screwing the customer is normal.

Five people in two days. That’s what I’ve had to deal with for this broken SIM card in a client’s Blackberry. And guess what? Three have given me the run around. One wouldn’t fix the problem since I’m not authorized, with the stupid thing in my hands! One person diagnosed my problem and told me what I needed to do, but didn’t mention that I needed to be authorized when I made the trip to the store. I made two trips to the corporate store on Barret Parkway. The first trip I was blown off saying they don’t fix Blackberry’s even though my problem was something that ANY phone can have, a bad SIM card. The second trip my dad was with me so we could go grab dinner, they just made us angry and we walked out. Tomorrow, I get to go through the bureaucratic process of getting authorized to be able to bring in a Blackberry to get it fixed. The joy of looking forward to mediocrity